fbb7 Privacy Policy
Learn how your personal information is collected, stored, and kept secure on the fbb7 platform — all the details are here.
Last updated: January 2026. This privacy policy may change from time to time — any changes will be announced on this page with a new date.
1. Introduction
fbb7 ("we", "our", "platform") is an online gaming and entertainment service operated for users in Bangladesh. This privacy policy ("policy") explains how fbb7 collects your personal information, the purposes for which it is used, how long it is retained, and with whom it may be shared.
By registering an account or using our services on this platform, you are considered to have consented to this privacy policy. If you do not agree with any terms of this policy, please refrain from using our services.
We take your privacy seriously. fbb7 is committed to keeping your information secure through SSL encryption and other technical security measures.
2. Information We Collect
fbb7 may collect your personal information from various sources. The details of the information collected are described below:
2.1 Registration and Identity Information
When you create an account on fbb7, we collect the following information:
- Full name and username
- Date of birth (for age verification; only those aged 21 or above may register)
- Email address
- Contact number (mobile number)
- National ID card or passport details (for KYC verification)
- Address and location information
2.2 Financial Transaction Information
We collect financial information during deposit and withdrawal processes. This includes information related to bKash, Nagad, Rocket, or Upay accounts and transaction records. We do not directly store full card numbers or complete bank account details — this information is handled through payment processors.
2.3 Automatically Collected Information
The following information may be collected automatically while you use the platform:
- IP address and device type
- Browser information and operating system
- Site access times, page view history, and session information
- Information collected through cookies and similar tracking technologies
- Gaming history and platform activity logs
3. Purpose of Using Information
fbb7 uses your collected information only for specific, transparent, and lawful purposes. We will never use your information unnecessarily or without your consent.
3.1 Service Operation and Improvement
- Creating, verifying, and managing your account
- Processing deposits, withdrawals, and other transactions
- Providing bonuses, promotions, and VIP benefits
- Identifying and resolving technical issues on the platform
- Analysing user experience to develop new features and improve services
3.2 Security and Compliance
- Preventing fraud, money laundering, and illegal activities
- Verifying age to restrict access by minors
- Meeting regulatory requirements
- Implementing responsible gaming policies
3.3 Communication and Customer Support
- Assisting you through 24/7 Bengali live chat support
- Sending important notifications related to your account
- Informing you of promotional offers and news, subject to your consent
4. Sharing Information with Third Parties
fbb7 does not sell your personal information to any third party. However, information may be shared in a limited way in the following circumstances:
4.1 Service Provider Partners
We work with trusted technology and service providers — such as payment gateways (bKash, Nagad, Rocket, Upay), game software providers (such as Pragmatic Play, JILI, PG Soft, Spribe), and technology infrastructure providers. These partners receive only the information necessary to provide services and are bound by confidentiality obligations.
4.2 Legal Obligations
Information may be disclosed in response to a valid request from law enforcement authorities or on the basis of a judicial order. In such cases, we always provide only the minimum information required.
4.3 Business Restructuring
In the event of any merger, acquisition, or business restructuring, user information may be transferred. In such cases, we are obligated to notify you in advance.
5. Cookies and Tracking Technologies
The fbb7 website uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.
5.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
- Performance cookies: Used to analyse platform errors and improve performance.
- Functionality cookies: Store your language, theme, and preferences.
- Analytical cookies: Monitor user behaviour to help improve the quality of services.
5.2 Cookie Controls
You can control or reject cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not work correctly.
6. Data Retention and Deletion
fbb7 retains your information only for as long as necessary. Information is retained while your account is active. Even after an account is closed or deleted, certain information may be kept for a limited period as required for legal compliance, dispute resolution, or fraud prevention.
Financial transaction records are retained for a period determined by legal obligations. Once that period has passed, the information is securely deleted or anonymised.
7. Data Security Measures
fbb7 applies industry-standard technical and administrative security measures to protect your personal information from unauthorised access, modification, disclosure, or destruction.
7.1 Technical Security
- All data transfers secured through SSL (Secure Socket Layer) encryption
- Database encryption — stored information is always encrypted
- Support for Two-Factor Authentication technology
- Regular security audits and risk assessments conducted
- Firewall and intrusion detection systems
7.2 Administrative Security
- Only authorised staff have access to your information
- All staff are trained in privacy and data protection
- Data protection agreements with third-party partners are mandatory
While we strive to ensure the highest level of security, no data transfer over the internet can be claimed to be completely secure. If you notice any suspicious activity related to security, please inform our support team immediately.
8. Your Rights
fbb7 believes you should have full control over your own information. You have the following rights:
- Access: The right to know what information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request deletion of your information in certain circumstances.
- Restriction of processing: The right to request that processing of your information be limited in certain cases.
- Portability: The right to receive your information in a structured and machine-readable format.
- Objection: The right to object to certain uses of your information.
- Marketing opt-out: The right to opt out of promotional communications at any time.
To exercise these rights, please contact our customer support team. We are obligated to respond to your request within a reasonable time.
9. Privacy Protection for Minors
fbb7 is for those aged 21 or above only. We do not knowingly collect personal information from minors. Age is verified during the registration process and identity is confirmed through the KYC process.
If we become aware that information has been collected from a minor, that account will be closed immediately and the information will be deleted. If a parent or guardian believes their child has registered on this platform, please contact us.
10. Changes to the Privacy Policy
fbb7 reserves the right to change, amend, or update this privacy policy as needed. For any significant changes, we will note a new effective date on this page and, where necessary, send a notification to your registered email.
Continued use of the platform after any changes means you are considered to have consented to the updated policy. We therefore recommend reviewing this page regularly.
If you have any questions or requests regarding the privacy policy, please contact us through any of the following channels.
Live Chat Support
Get support in Bengali 24 hours a day, 7 days a week.
Send privacy-related requests to:
[email protected]
Data Deletion Request
Contact the support team to delete or export your information.